I would like to help you understand the two types of managers, basically good and bad manager. Why am I doing so, because if you understand the root cause, it will be easier for you deal with the situation and you’ll become more confident while dealing with such managers.

Managers are the one who are having huge pressure from the top management and clients. Their course of action to tackle client issues and management pressure make them good or bad. Let see how;

Most common and everyone’s favorite topic “bad managers”. Reasons for a manager to be consider as bad manager;

• I am a Manager and I am not supposed to do anything.
• Not trusting the team members
• Not sharing complete knowledge to the team
• No transparency
• Micro management (refer to my blog)
• Nano management (refer to my blog)
• Becoming bottle neck for all the activities
• Single handling client communication
• No segregation of duties
• Overlooking the team’s personal growth
• Not ready to accept his / her fault or lack of subject knowledge
• Always worried about, if he misses anything
• Putting team in front of the management during issues
• Taking all the credit to themselves in case of success

Why all the above happen because of two reasons;

• Comfort zone
• Threat of losing position or job

On the other hand, due to “cost cutting” ghost, many companies are putting extra pressure over their managers to hire low CTC team members, get them trained and increase the output. Due to which such managers putting whole team on the fire line and they themselves sometimes find appeasement is the only path to save their position.

Now there is another type of managers and those are sometimes called good manager.

• They make sure their team members are well trained
• Assure proper personal and professional life balance of the team member
• Plan and maintain proper learning curve for each team member
• Keep on working with the team members to find out simplest and quickest way to tackle any situation
• Keep an eye to their team members but not micro-managing them
• Instead of waiting for appraisal meeting, they keep on giving feedback as and when required based on the right situation and time
• They are making themselves always available for their team members
• For them their team is the priority
• Stand in front of the team as a shield in case of any escalation
• Give credit to the team members in case of success

Now what makes these managers to do all above. Well there are again two reasons;

• They always want healthy environment in the office and out of office
• They don’t want their company’s brand name to be defamed due to attritions or client escalations

Cheers!

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