We are talking about the driver less cars, drone airplanes, robots etc, however are we really thinking about “Service Unavailable” issues. What if the driver less bus runs into this scenario or may be a drone, what will be the solution then?
Today while visiting a job portal, I got this error message “Service Unavailable”, which is kind of unexpected. It is normal though. It happens to many times while navigating different sites. It could be due to various reasons, let’s not get into that details but this is a bit annoying. Sometimes if you refresh the page, the error will be resolved, whereas sometimes you need to wait to get it resolved for few minutes. These things are a bit technical for a lay man to understand. From a lay man prospective this is a bigger issue, no matter why did it happen.
The good part is that most of the companies are spending a bigger amount on monitoring and alerting their systems along with educating their customers. They are implementing the ITIL process to capture these incidents and providing immediate / permanent solutions along with RCA.
To conclude, these issues will remain be there, no matter how smart our systems or machines will be. However the duration and the occurrence of these issues will certainly be decrease as we go along.